Novartis Patient Support™
Personalized support that can help you start, stay, and save on treatment
Once you’ve been prescribed VANRAFIA®, you or your loved one can sign up for Novartis Patient Support. It's a comprehensive program with a dedicated team in your corner.
What does personalized support mean?
You can have a go-to team member who will reach out from the start and get to know you. When you have questions, you can talk to them directly.*
*Novartis Patient Support does not provide clinical advice and is not a substitute for consulting with your health care provider.
Ready to sign up?
A helping hand when you need it
Count on personalized assistance at every step. You can get help with:
Financial Support
How can I save on VANRAFIA?
While the 30-day list price for VANRAFIA is $13,356.30, most people with prescription coverage will pay less.
Cost shouldn’t be a barrier between you and the treatment you need. Your support will be based on your unique financial situation. That will include things like your prescription and insurance coverage. Novartis Patient Support offers options that can help you afford your treatment.
What is Co-Pay Plus?
If eligible, Co-Pay Plus may help you pay for your VANRAFIA, including refills. Co-Pay Plus is not health insurance but can help cover out-of-pocket expenses related to your prescription. For more details, download the Co-Pay Plus brochure.
Pay as little as $0 with
Co-Pay Plus
Download the Co-Pay Plus Brochure
What if my insurance coverage is delayed or denied?
If you have private insurance and are eligible, Co-Pay Plus can help you to:
Get VANRAFIA if your coverage is delayed. Co-Pay Plus can provide up to 12 months of VANRAFIA for free† while seeking coverage
Pay for your VANRAFIA out-of-pocket costs once your coverage is approved. Out-of-pocket costs could be your co-pay, co-insurance, or deductible
3 ways to sign up for Co-Pay Plus
Once your health care provider prescribes you VANRAFIA:
†Bridge Program: The Bridge Program applies to VANRAFIA only. Eligible patients must have private insurance and a valid prescription for VANRAFIA, and a prior authorization or an initial denial of coverage. Program requires the submission of an appeal of the coverage denial within the first 90 days of enrollment to remain eligible. Program provides VANRAFIA for free to eligible patients for up to 12 months, or until they receive insurance coverage approval, whichever occurs earlier. A valid prescription consistent with FDA-approved labeling is required. Program is not available to patients whose medications are reimbursed in whole or in part by Medicare, Medicaid, TRICARE, or any other federal or state program. Patients may be asked to reverify insurance coverage status during the course of the program. No purchase necessary. Program is not health insurance, nor is participation a guarantee of insurance coverage. Additional Limitations may apply. Novartis Pharmaceuticals Corporation reserves the right to rescind, revoke, or amend this Program without notice.
Insurance Support
How can my Novartis Patient Support team help me navigate insurance coverage?
Supporting your start on VANRAFIA is our number one priority. Novartis Patient Support is here to help. You'll work with an experienced team member who can:
Help you navigate the insurance process
Work with your health care provider to manage insurance forms
Assist you if there are changes to your health plan
Ongoing Support
What if I need support after starting VANRAFIA?
Once you’ve started treatment, your Novartis Patient Support team will be there for you.
Live one-on-one support is available to assist you with:
Guidance on your health plan coverage process
Options for saving on your prescription
Setting up your routine and getting more help with VANRAFIA
Educational resources about VANRAFIA and living with Immunoglobulin A Nephropathy (IgAN) including a Welcome Kit
Your choice of texts/calls/emails to keep you informed
Novartis Patient Support does not provide medical advice and doesn’t replace medical guidance from your health care provider. Our goal is to help you feel informed about your treatment from day one.
How do I sign up for Novartis Patient Support?
There are 3 ways to get started. Once your health care provider prescribes VANRAFIA, you can:
What if I don’t have insurance?
There may be options available to you.
Novartis Patient Assistance Foundation, Inc. (NPAF), an independent 501(c)(3) non-profit organization, provides Novartis medications free of cost to eligible patients who have limited or no prescription insurance coverage and cannot afford the cost of their medication.
To be eligible, you must:
Reside in the United States or a US Territory
Be treated by a licensed US health care provider on an outpatient basis
Meet income and insurance guidelines
Visit www.PAP.Novartis.com or call NPAF at 1-800-277-2254 to learn more about eligibility and how to apply.